Do you charge a mobile or travel fee?
No additional mobile-service fee applies within Orange Park, Oakleaf, Argyle, Middleburg and Fleming Island.
Can I book a same-day appointment?
Same-day appointments may be available depending on the schedule and parts availability.
Do you service brakes on Saturdays?
Saturday appointments are reserved for oil changes and routine maintenance. Brake inspections are available Saturday. Brake repair services are Monday–Friday.
Can I supply my own oil or parts?
At launch, Alex's Lube+ supplies the parts, oil and filters used for service so fitment, quality and service records can be controlled consistently.
Where can the vehicle be serviced?
The vehicle must be parked in a safe, reasonably level area with adequate working space and permission from the property owner or facility when required.
Is the included inspection a state safety inspection?
No. It is a basic visual maintenance inspection of accessible components and is not a comprehensive diagnostic or state safety inspection.
How much oil is included with an oil change?
The standard oil-change service includes up to 5 quarts of full-synthetic motor oil. Additional oil is charged separately when the vehicle requires more than 5 quarts.
Do I need to provide my vehicle information before the appointment?
Yes. Vehicle information is used to verify the correct oil, filters, parts, fluid specifications, pricing, and service requirements before applicable appointments.
Do you work on lifted or modified vehicles?
Lifted vehicles, oversized or heavy wheel-and-tire assemblies, and modified suspension setups are reviewed individually. Additional labor may apply, and some services may be declined when the vehicle cannot be safely serviced with mobile equipment.